I, Elle (Lyndsey) Strand, will be your life coach and will maintain and honor the behavior established by the International Coach Federation “(ICF),” where I trained and was accredited and certified. Trust is essential in building this strong alliance.
I guarantee that all information disclosed in all life coaching sessions and all exchanges with me being your life coach will email in the strictest of confidence and will never be sold, given, or shared with anyone or institution for any reason what so ever.
If you would like to share your information with others, I would seek written permission from you. However, I do reserve the right to act if I feel for your safety or those around you are in jeopardy.
Please be aware that all sessions are recorded; this is for your benefit, so you will stay on track and have all the information we discussed in our session. The session recording will also be a great way to keep up on any commitments made by either party. The recording will be sent to you via email within 24 hours of the session.
I respect my clients and their spaces and will remain non-judgmental throughout all interactions. I will only provide services in areas in which I am competent and knowledgeable. If other professionals are needed, I will connect you with qualified individuals and/or companies. All fees for services will be honestly represented and provided upfront.
Any client information will be held with the utmost confidentiality and will not be shared with anyone. Client testimonials and/or photos will only be used with explicit permission provided by the client. Any fees associated with services will be provided upfront and never hidden. I do not financially benefit from any products and/or services recommended.
I offer life coaching sessions via Zoom Video Conference. Zoom is a free download and costs you as a client nothing to attend your session.
Please go to www.zoom.com before your appointment to download the app on any device.
I coach by appointment only.
Each session lasts 50 minutes; however, we may go longer if we have not completed our session. I don’t coach by a clock.
Our coaching cycle and number of sessions will depend on the desired results.
Follow up partner emails, texts, and phone calls are part of the coaching process.
I come and evaluate the space(s) as-is and formulate a plan of action. We will then discuss what problems you have with space(s), what you would like to see change, and what is currently working for you.
You will know where everything is located (which saves time and huge headaches), and it will make your life easier and, more importantly, happier. Your environment plays a huge part in your attitude, outlook, and even blood pressure levels. When it’s in disarray, that will reflect and play an immediate part in your life. It makes life so much simpler when your environment is organized, clean, and it’s easy to find things.
I will work with you and coach you so you can keep things organized.
I work within the confines of your schedule.
If you are not satisfied after the first session, your investment will be refunded in full if both parties comply with all responsibilities.
If you are not satisfied after the in-home consultation, your deposit of $50.00 will be promptly refunded.
You are responsible for making sure you have downloaded the Zoom application (www.zoom.com), and you have the link for our session that I send you after we have scheduled your appointment so you can join in at your appointment time. You also agree to make proper notes during our sessions to keep you moving forward with your goals.
You are solely responsible for implementing your physical, mental, and emotional well-being, decisions, choices, actions, and results arising from the life coaching relationship and interactions with me, your life coach. As such, you agree that I am not and will not be liable or responsible for any actions or inactions or any direct or indirect result of any services provided by me. You also acknowledge that life coaching is not therapy and does not substitute for treatment if needed. Life coaching does not prevent, cure, or treat any mental disorder or medical disease. You also acknowledge that life coaching is a comprehensive process that may involve different areas of your life, including private, work, finances, health, relationships, education, and or recreation. You agree that deciding how to handle these issues, incorporate life coaching principles into those areas, and implementing choices is exclusively your responsibility. You additionally acknowledge that life coaching does not involve the diagnosis or treatment of mental disorders, as defined by the American Psychiatric Association. Life coaching is not a substitute for any of the following: counseling, psychotherapy, psychoanalysis, mental health care, substance abuse treatment, or other professional advice by legal, medical, or other qualified professionals, and that it is your exclusive responsibility to seek such independent professional guidance as needed. If you are currently under the care of a mental health professional, I recommend that you inform your mental health care provider of the nature and extent of the coaching relationship agreed upon by you and me. Again, I reserve the right to act if I feel for your safety or those around you are in jeopardy.
Your responsibilities: To have available all items or materials needed to make the agreed action plan work, as discussed for the project, and keep up with your plan after completing the project to maintain functionality and aesthetics.
I understand that life happens; I commit to respecting you and your time and would expect the same from you. If you need to change or cancel a scheduled session, I understand; I will need a 24‐hour notice via text or email, and I will extend the same courtesy to you should I ever need to reschedule a session. In addition to the rescheduled session, you will receive an additional 30-minute session at no charge.
If you miss a session and a 24-hour notice has not been received via text or email, we will need to reschedule the session to keep you on track, and you will lose your session fee.
We also need to be prompt for our sessions. If, for any reason, I am late for a session, I will honor the entire 50-minute session or add the time on to your next session, your choice. If you are late for a session, the time will, unfortunately, be lost and will not be able to be made up.
I understand that life happens; I commit to respecting you and your time and would expect the same from you. If you need to change or cancel a scheduled session, I understand; I will need a 24‐hour notice via text or email, and I will extend the same courtesy to you should I ever need to reschedule a session.
If you miss a session and a 24-hour notice has not been received via text or email, we will need to reschedule the session, and you will lose your session fee.
I take debit transfers, e.g., Zelle, and all major credit cards, except American Express.
Funds must be cleared before any sessions.
I also offer incentives and am honoring special Covid-19 pricing at this time.
Our life coaching agreement is an “at‐will” partnership, and we both reserve the right to terminate this partnership at any time.
All agreements are session to session.
All actions and decisions are yours, and you alone are responsible for the results of these choices. As your life coach, I will encourage, motivate, guide, and help you achieve your successes.
The real work is yours; how far you go and how fast you get there is up to you. You understand that to enhance the life coaching relationship, you agree to communicate honestly, be open to feedback and assistance, and create the time and energy to participate fully in the sessions, program, and homework assigned and agreed upon by your best results possible. Following our complimentary discovery life coaching session where we assess and prepare an introductory action plan, after that, we should get your sessions scheduled in advance. These can be moved around if needed; it is just important to make sure you get the best days and times set aside for you to move forward. you can refer to the policy below on appointment rescheduling and cancelations
You will need to e-sign and send it back. No worries, I will walk you through this.
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Matthew 7: 7. “Ask, and it will be given to you;
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